CANCELLATION POLICY 

Payment is required at the time of booking to secure your desired date, an invoice will be sent for Private Charter bookings. Private Charters will be non-refundable, unless M.V Jasmine cancels the cruise due to weather/ocean conditions. Payment will be converted into gift cards, valid for a period of 3 years, if a cancellation is made at least 5 days before departure of the boat. Private Charter cancellation with less than 5 days’ notice will incur the full fee of the booking. M.V Jasmine reserves the right to cancel an adventure or charter due to unsafe sea or weather conditions or maintenance needs, which does not allow the boat to operate properly. In such a case, M.V Jasmine will try to reschedule the trip if possible. If not possible, passengers will receive a full refund. 

TERMS & CONDITIONS 

Subject to which this ticket is issued to and accepted by the passenger The proprietors reserve the right at any time to cancel any adventure. Passengers must be ready at the point of departure stipulated within a minimum of 15 minutes of the departure time. If, in the opinion of the skipper, the voyage cannot be continued for any reason, then the skipper may terminate the trip at any time. The proprietors are not common carriers and reserve the right to refuse to carry any passenger, baggage or goods without assigning any reason. Therefore, passengers shall comply with the Navigation Act 1912 (as amended 1979) and all regulations, orders or instructions given by the skipper. The proprietors shall not be responsible for any damage or loss occasioned. Passengers shall not carry any alcoholic liquor, matches (other than safety matches), explosives, volatile spirit or other goods of a dangerous, inflammable or offensive nature. In the event of a passenger being required not to embark or to disembark from the vessel under the provisions of this condition, the proprietors, nor the skipper shall be under any liability to such passenger of any kind whatsoever. The skipper and the proprietors shall not be responsible for any injury to person or damage to property arising out of any trip. Proprietor shall mean M.V Jasmine Pty Ltd, successors and assigns.

PRIVACY & SECURITY POLICY 

M.V Jasmine is committed to keeping your details private. We do not pass on any of your personal details with anyone else. The only exception to this is in the event of an emergency when your details may be passed onto the relevant Australian government bodies where necessary. We use the information collected to identify your booking and to contact you in the event of adventure cancellations or rescheduling. Your contact details may also be used for some direct marketing unless you choose not to receive this information. If you pay via Credit Card, details are taken via Stripe, a secure online payment system and are not stored by M.V Jasmine. Please see https://stripe.com/au/privacy for more information. If you have any questions relating to your privacy please do not hesitate to contact us.