Privacy Policy

Last updated: 26.10.25

1. Introduction

Welcome to the website operated by M.V. JASMINE (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use mvjasmine.com (the “Site”) and any related services.

2. Who we are

  • Name: M.V. JASMINE

  • Website: mvjasmine.com

  • Contact email: cincin@mvjasmine.com

3. What information we collect

We may collect and process the following types of personal information:

  • Personal identification information: e.g., your name, email address, phone number, postal address, if you provide it to us.

  • Transactional information: if you purchase or engage services through the Site, your billing/shipping details.

  • Technical/usage information: such as IP address, browser type, device information, operating system, referring URLs, pages visited, time and date stamps, and other analytics data.

  • Cookies and tracking technologies: we may use cookies, web beacons, analytics tools, and similar technologies to collect information about your browsing behaviour, preferences, and how you use our Site.

4. How we collect your information

We collect personal information:

  • Directly from you: when you provide it via forms, when you sign up for newsletters, contact us, or purchase services/products.

  • Automatically: when you visit the Site, cookies and tracking technologies may collect technical and usage data.

  • From third-parties: in some cases we may receive information from third-party analytics providers or advertising partners.

5. Why we collect and how we use your information

We may use your information for one or more of the following purposes:

  • To provide, operate, maintain and enhance the Site and our services.

  • To process your transactions, fulfil orders or services, send you confirmations, invoices, and updates.

  • To communicate with you, respond to your enquiries or feedback, and send you marketing communications if you’ve opted in.

  • To personalise your experience, tailor offers or promotions, and show you content relevant to you.

  • To monitor and analyse usage and trends to improve our Site, services, user experience, and for analytics and research.

  • To detect, prevent, and address technical issues, fraud, security or other prohibited activities.

  • To comply with legal obligations, resolve disputes and enforce our rights.

6. Legal basis for processing (where applicable)

Where relevant (e.g., if you are in the EU or subject to GDPR), we rely on one or more of the following legal bases:

  • Your consent (you have given us permission to process your personal information for a specific purpose).

  • Performance of a contract (processing is necessary to provide you with the services you requested).

  • Compliance with a legal obligation.

  • Our legitimate interests (provided they are not overridden by your rights) — for example, improving our services, preventing fraud.

7. Sharing and disclosure of your information

We may share your personal information in the following circumstances:

  • With service providers and vendors who perform functions on our behalf (e.g., payment processors, email service providers, hosting providers).

  • With our business partners (if applicable), subject to your consent.

  • To comply with legal obligations, respond to lawful requests, protect rights, property or safety of M.V. JASMINE, our users, or others.

  • In connection with a business transaction (e.g., merger, acquisition, sale of assets) — you will be notified if your personal information is transferred as part of such transaction.

  • If we transfer information outside Australia or your country, we will take reasonable steps to ensure it is protected.

8. Cookies and tracking technologies

Our Site uses cookies and similar technologies to track your preferences and usage, improve our services, and provide you with a more personalised experience. You can control cookies through your browser settings and other tools. For more details, see our [Cookies Policy / Cookie Notice] (if applicable).

9. Data retention and security

  • We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

10. Your rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • The right to access and obtain a copy of your personal information.

  • The right to correct or update inaccurate or incomplete personal information.

  • The right to request deletion of your personal information.

  • The right to object to or restrict processing of your personal information.

  • The right to withdraw consent (where relevant) at any time.

  • The right to data portability (in certain jurisdictions).
    If you wish to exercise any of these rights, please contact us using the contact details above. We will respond within the timeframes required by applicable law.

11. Complaints

If you believe that we have breached your privacy rights or mis-handled your personal information, please contact us using the details above. We will investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the relevant supervisory authority (for example, the Office of the Australian Information Commissioner (OAIC) in Australia).

12. Links to other websites

Our Site may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Site and update the “Last updated” date. We encourage you to review the policy periodically. Your continued use of the Site after such changes constitutes your acceptance of the revised Privacy Policy.

14. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact:
M.V. JASMINE
Email: cincin@mvjamsine.com